About
Enterprise conversational AI platform. Build AI agents for customer service with NLU, generative AI, and omnichannel deployment. Strong in contact center automation.
Features
- Visual Flow Designer for dialog creation
- Generative AI response engine for unstructured queries
- Cognigy Insights for conversation analytics and sentiment
- Pre-built connectors for CRM and contact center platforms
- Voice gateway with telephony integration (SIP, WebRTC)
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