About
Enterprise AI platform for customer support automation. Resolves tickets automatically, assists agents, and surfaces relevant knowledge articles.
Features
- SupportGPT autonomous ticket resolution engine.
- Agent assist sidebar with AI-suggested replies and article links.
- Ticket deflection widget for website and in-app chat.
- Automated knowledge base curation from resolved tickets.
- Real-time CSAT and resolution rate dashboards.
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Categories
Reviews
3.9
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