About
AI-powered helpdesk software. Ticketing, automation, and Freddy AI assistant.
Features
- Freddy AI for ticket suggestions and intent-based routing.
- Multichannel ticketing (email, chat, phone, social, WhatsApp).
- Automation rules for triggers, escalations, and notifications.
- Built-in knowledge base with article analytics.
- 1,000+ integrations in Freshworks Marketplace.
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Reviews
4.1
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