About
AI-powered knowledge base and help center. Smart search and article suggestions.
Features
- AI-powered contextual article suggestions in Zendesk Chat and Chatbot interactions
- Content block templates and custom article editor with version history and role-based permissions
- In-article feedback buttons (thumbs up/down) with automated follow-up surveys
- Search analytics dashboard with query suggestions and zero-result detection
- Article-based trigger actions (e.g., show article after ticket tag applied)
Links
Categories
Reviews
3.8
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