About
AI-powered IT and HR ticketing. Automatically routes, prioritizes, and resolves employee requests using AI.
Features
- AI-powered automatic ticket categorization, routing, and priority scoring
- No-code workflow builder for IT and HR automation (e.g., software provisioning)
- Slack and Microsoft Teams integration for ticket creation and status updates
- Self-service knowledge base with AI-suggested answers before ticket submission
- Real-time analytics dashboard showing ticket volumes, resolution times, and AI deflection rate
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Reviews
3.8
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